{"id":13460,"date":"2022-12-06T09:34:32","date_gmt":"2022-12-06T09:34:32","guid":{"rendered":"https:\/\/dev.platform24.com\/capio\/"},"modified":"2022-12-06T09:34:32","modified_gmt":"2022-12-06T09:34:32","slug":"capio","status":"publish","type":"page","link":"https:\/\/dev.platform24.com\/da\/insights\/customer-stories\/capio\/","title":{"rendered":"Capio"},"content":{"rendered":"\n
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Customer story<\/strong><\/p>\n\n\n\n

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Saving time with one <\/em>digital entrance to all healthcare<\/strong><\/strong><\/h1>\n\n\n\n

Capio<\/a> Denmark is a versatile private hospital with a wide range of medical specialties represented. With six hospitals nationwide, Capio is one of the largest private hospitals in Denmark, with the country’s largest center for advanced diagnostic imaging. <\/p>\n\n\n\n

To save both patients’ and doctors’ time, Capio implemented a digital entrance for patient questions, consultations, and post-surgery video calls. Positive effects are already noted. Patients appreciate saving time traveling, and doctors express feeling less time-pressured, knowing their patient meetings are always conducted within the booked time slot.<\/p>\n<\/div><\/div>\n\n\n\n

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Category<\/strong><\/p>\n\n\n\n

Region<\/p>\n\n\n\n

Location<\/strong><\/p>\n\n\n\n

Denmark<\/p>\n\n\n\n

Service<\/strong><\/p>\n\n\n\n

Private Hospital<\/p>\n\n\n\n

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A digital entrance \u2013 an answer to Capio’s challenges<\/h2>\n\n\n\n
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A general trend in society is that people are expecting more flexible and less time-consuming solutions as part of their everyday life. In line with this, Capio Denmark has experienced an expectation from patients (and clinicians) to get increased access to digital services that can be handled from anywhere, anytime.<\/p>\n<\/div>\n\n\n\n

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Why Platform24?<\/h2>\n\n\n\n

Capio was looking for a safe and secure platform to handle virtual visits (video and chat) in combination with being able to answer practical questions in regard to bookings and visits.
Besides fulfilling these needs, they found the Platform24 solution to have features regarding RPM and triaging patient flows, giving them the possibility to enhance their value proposition for the customers in the future.

<\/em><\/strong>Furthermore, they selected Platform24 since the company would be able to bring competence and experience from other digital transformation projects, to help with the cultural change in the organization.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/section>\n\n\n\n

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The expected improvements<\/strong> <\/strong><\/h5>\n\n\n\n