Customer stories
with Platform24
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Region Norrbotten took help from Platform24 to create an integrated digital entrance to healthcare. The solution is called Digital and involves a smoother patient journey, appreciated by both patients and staff.
- Regional health system
- Digital Front Door
- Care in rural areas
Västernorrland region enlisted the help of Platform24 to provide its residents with a central digital front door to health care as a complement to contact via telephone alone. In connection with that, HC Centrum in Sundsvall has had the opportunity to offer over 13,000 registered patients a digital entrance directly to the healthcare center.
- Digital entrance
- More efficient workflow
- Regional healthcare system
To save both patients’ and doctors’ time, Capio implemented a digital entrance for patient questions, consultations, and post-surgery video calls. Positive effects are already noted. Patients appreciate saving time traveling, and doctors express feeling less time-pressured, knowing their patient meetings are always conducted within the booked time slot.
- Flexible consultation process
- Efficiency for doctors
- Digital Entrance
Folktandvården, public dental care, in Luleå embarked on a journey to enhance patient reception and accessibility.
- Prioritise urgent cases efficiently
- Improved the patient care approach
- Provide immediate feedback and further assistance
During this period, we had more options available. We helped more people without having to increase staff while maintaining a nice working environment, with terrific patient contact
Pia Näsvall
Chief Physician at Region Norrbotten
Which one
are you?
Discover how we can be your companion on the journey to “destination smooth healthcare.”
Health Systems
Integrated Care Systems. We enable multiple levels of care on cross-system digi-physical workflows and multiple access points.
Primary Care
First-line and general practioner services. Our platform facilitates easy access and increased virtual care efficiency for clinicians.
Specialist Care
Individual clinics or whole chains providing specialized care. We offer superior patient journeys and automated workflows.
Hospitals
Larger facilities with multiple departments. Our digital front door gives patients access to multiple specialist departments and virtual care offerings.
Health Insurance
Payers and insurers. Our platform supports payers who want to deliver an attractive, accessible patient front door as well as multiple virtual care options to customers.
Pharma
Pharma companies. This white-label solution helps build attractive digital health offerings for a wide variety of therapeutic areas.