Remote Patient Monitoring

An essential component of the digi-physical care model for patients who need to stay closer in touch with their providers.

No one is just a chronic patient.

People living with chronic conditions are much more than just “chronic patients.” Apart from coping with their conditions, they may also – just like anyone else – wake up with a sore throat or suffer an injury that requires surgery.

With our Remote Patient Monitoring module, these patients are able to streamline all their healthcare interactions into one interface (rather than several apps and tools), making the patient experience as seamless as possible.

Integrated digital care chains

Remote patient monitoring (RPM) is used for outpatients that need to stay closely in touch with their providers, either long-term or for a specified amount of recovery time. It turns a series of in-person appointments into more convenient digital check-ins, saving everyone time and money. Use it in tandem with other modules to provide one single entry point for both patients and clinicians and for acute, episodic and chronic flows.

Chronic treatment
& post-surgery

RPM is an efficient and patient-centered module, primarily used for chronic patients. Common diagnosis groups that could be relevant in an RPM setting include diabetes, hypertension, rheumatoid arthritis (RA), asthma, and chronic obstructive pulmonary disease (COPD). 

These solutions can also be used for temporary follow-up monitoring (e.g., post-surgery) or to detect variances outside of the doctor’s office.

Benefits with RPM

  • Cost savings
    Handle more patients with Remote Patient Monitoring.
    RPM augments the practitioner time with automated workflows, decision support, medical note suggestions, batch assessments and more. This offers care providers more time with the patients and less time on paperwork. It also increases efficiency by guiding patients to the right resources automatically.
  • Medical safety
    Many chronic patients only have one or two physical interaction points per year with healthcare workers, despite that they live with their conditions 365 days per year. RPM can offer a constant care presence for patients and generate more data points for practitioners.
    Additionally, structured medical protocols can ensure best practices, making it easier for care teams to work proactively rather than just reactively, and patients are more engaged in their disease management.
  • Patient experience and availability
    For chronic patients with RPM tools, assistance from their care provider is just one click away with an open asynchronous messaging channel. The first staff member to respond can see the patient’s full health status and quickly decide how to prioritize their case.
  • Staff satisfaction
    Automated administration and batch assessment of routine cases offer practitioners more time to cultivate the patient/practitioner relationship and more time to dive deeper into challenging medical cases.

RPM product series

Empower patients to share health data with their providers.

Patients can be invited to answer questions at regular intervals, upload pictures, and connect sensors that regularly input objective data (e.g., blood pressure and pulse rate). This allows patients to follow the development of their own conditions, and data is shared with their designated care team.

Typically, the system is configured to have continuously open messaging channels (like secure email), providing vulnerable patients easy access to their providers. Clinicians, meanwhile, gain access to easily initiate or schedule a chat or video call in real-time and address urgent care needs (e.g., a home visit or prescription adjustment).

Create sophisticated medical pathways, where different types of activities and their order is well-defined.

Clinics and hospitals can formulate care plans that start with specific care objective (e.g., reaching a 140/90 blood pressure) and define a number of recurring activities (e.g., visits, lab tests, questionnaires, and exercises). Each diagnosis group receives its own specific plan template. From the template, doctors can customize care plans for individual patients, or alternatively, they can design a care plan from scratch (without a template).

Care plans can contain notification triggers, so providers are alerted when values or changes in values exceed predefined thresholds. Thresholds can be based on individual data items and formulas, or they can align with established self-assessments tests scoring (e.g., MADRS-S).