MDR certification for Triage. Learn more here


We take it seriously.

Security is a top priority for Platform24. The basis of our security posture is OWASP’s Application Security Verification Standard v4.0 (ASVS). This standard mandates 3 levels of security posture, from level 1 intended for basic application security to level 3 (L3) which is much more strict and is suitable for critical applications. Due to the sensitive and, from a patient safety perspective, critical nature of the data handled and stored in the application, Platform24 has chosen to target adherence to level 3 requirements as mandated by ASVS. 

The Platform24 architecture and services are built to be highly scalable and performant and have been load-tested to handle sustained traffic of 240,000 concurrent users and peaks of 300,000 concurrent users.

Front door

Care units invest a lot of resources in offering physical clinics that make the patient experience as positive as possible. Digital units should do the same.

Through the Patient Front Door, you provide your patients with a safe and empowering digital care path. Our Front Door offers an omnichannel patient engagement strategy, covering all aspects of digital patient interactions that surround the point of care.

Self-service & Automation

Counting millions of patient interactions annually, our platform offers the most comprehensive and proven system for automated triage and medical record authoring and routing in the Nordic countries.

Through our self-service and automation support, patients gain control over their own care journeys, and providers save precious time and staff resources.


Empower patients through better communication.

Consultations can be initiated by both patients and care providers. Additionally, our communication modules help care planners discuss treatment options with patients and facilitate check-ins for patients enrolled in remote monitoring programs.

Remote Patient Monitoring

Remote Patient Monitoring (RPM) is a tool for patients that need to stay closely in touch with their providers (e.g., patients with chronic conditions). Common diagnosis groups that benefit from this technology include diabetes, hypertension, rheumatoid arthritis and asthma.

In addition, this feature offers clinicians options for temporary monitoring or follow-up care after medical procedures (i.e., post-surgery).


Make it your own. Adapt our platform to fit your specific business goals and needs.